Communications - Self Assessment

  1. Are you willing to work a 12 hour, rotating shift schedule, where you work 2 or 3 dayshifts followed by 2 or 3 nightshifts?
  2. Are you willing to work weekends and holidays?
  3. You will be working 12 hour shifts with paid breaks and lunch periods. Are you willing to work through breaks, when necessary?
  4. Are you willing to take directions from a Supervisor?
  5. Are you able to type accurately and quickly and speak to someone at the same time?
  6. Are you able to listen to several conversations and make quick, accurate decisions, based on what is said?
  7. Are you willing to speak with traumatized or hysterical people in a professional manner or deal calmly with angry people?
  8. Are you willing to deal with a crisis call where a child might have died, a rescuer is injured, or a woman has been assaulted, and then set it aside and continue calmly with your next call?
  9. Are you willing to work in an environment where all communication, telephone/radio/computer, is recorded?